Your photo will play for 15 seconds, every hour for 24 hours on the date you picked (your time slot will be from 00:00 AM till 11:59 PM of the same day). We guarantee 22 plays per day in the unlikely event of a power outage or billboard malfunction.

We will send you your exact hourly time slot to the email you provided while booking at least one day prior to your display date.

To see your photo, please go to 1560 Broadway (look right above the Pelé store). Alternatively, if you can’t make it in person, you may watch the live stream on our billboard page timessquarebillboard.com/billboard/

The billboard is located at 1560 Broadway, New York, NY 10036 (between 46th street and 47th street), right above the Pelé store.

The billboard is 31 ft tall and 55 ft wide.

You may submit your own personal photo or video. You must own the rights to the photo or video as well as the rights to the content and people portrayed in it.

You cannot submit a photo or video featuring nudity, sexual or violent content, smoking.

If your photo or video promotes a brand, business or professional service, please make sure to select the correct option at the first step, otherwise it will be declined.

Yes, you can promote a brand, business or professional service here. Please make sure to select Option 2, otherwise your submission will be declined.

Check more advertising options by visiting our sister company at welcome-to-times-square.com.

Yes, you can submit a 15 second photo/video to promote a brand, business or professional service. Please make sure to select Option 2, otherwise it will be declined.

You can include logos, brand marketing, QR codes, links to websites, among others.

If you want more display time, you may submit 30 or 60 seconds ads by visiting our sister company at welcome-to-times-square.com.

Yes, you may submit a logo. Please make sure to select Option 2, otherwise your submission will be declined.

If you want more display time, you may submit 30 or 60 seconds ads by visiting our sister company at welcome-to-times-square.com.

Yes, as long as you request for cancellation at least 24 hours prior to your display date and time. Please send an email to info@timessquarebillboard.com

Yes, as long as you request for cancellation at least 24 hours prior to your display date and time. Please send an email to info@timessquarebillboard.com

Yes, as long as you request to change your submission at least 24 hours prior to your display date and time. Please send an email to info@timessquarebillboard.com

Yes, we accept Affirm Payment. We offer 4 interest-free payments or as low as $14/mo with Affirm. Click on Affirm before you check out to see if you qualify.

Visit affirm.com/disclosures, which displays Affirm’s full payment terms and disclosure requirements.

Rates from 0–36% APR. Payment options through Affirm are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. CA residents: Loans by Affirm Loan Services, LLC are made or arranged pursuant to a California Financing Law license. For licenses and disclosures, see affirm.com/licenses. For example, a $800 purchase could be split into 12 monthly payments of $72.21 at 15% APR.

No, all orders are final and cannot be refunded. If you can’t make it in person, you may watch the live stream on our billboard page timessquarebillboard.com/billboard/ 

We have a 24/7 camera livestream. We will check our cameras and if your photo did not play 22 times in a day, we will refund your order in full.

You may send us an email at info@timessquarebillboard.com. You may send us a text or Whatsapp message at +1 (212) 603 9121 call our customer service at +1 (212) 603 9121.

We can assist you in English, Spanish and Italian.

No, we do not. You may film your photo or have someone film it for you by going to Times Square at your designated time slot. Our billboard is located at 1560 Broadway, New York, NY 10036 (between 46th street and 47th street), right above the Pelé store.

Your photo should be horizontal (16:9). Our suggested quality is 72dpi. If you send a photo with a lower quality, we will accept it, however it is your responsibility to make sure you’re happy with the resolution you submitted.

Your photo will be framed in our Welcome to Times Square frame. To see an example of what it looks like, visit our billboard page timessquarebillboard.com/billboard

You may submit any type of photo, may it be a wedding proposal, happy birthday, graduation, love declaration etc. You may submit your own personal photo. You must own the rights to the photo you submit. You cannot submit a photo featuring nudity, sexual or violent content, smoking.

You must be 18 years old or older to submit a photo. 

You may submit a photo of a minor if you are the parent or legal guardian of the minor.

You will always get 2 emails from us. The first one, just after you booked, confirming we received your order for the date you picked. You will get the second email, confirming your hourly time slot, at least day prior to display date. If you don’t get an email confirmation from us within 1 hour of your booking, please send us an email at info@timessquarebillboard.com confirming your date of display and your name and last name.